Industry Watch

Kiwi mascot high fives a Luke Blinkoe celebrating shaking up the mobile industry.
Industry WatchSavings

Why Kiwi Mobile is shaking up the mobile industry

Stop wasting money on unused mobile data! Did you know Kiwi’s collectively spend around $400 million every year on unused mobile data? Shocking,...

A cartoon boy representing Electric Kiwi customers holds onto an umbrella in a strong windstorm, illustrating the company's commitment to safeguarding its customers from the impact of skyrocketing wholesale energy prices.
EK and YouIndustry Watch

Why is Electric Kiwi not taking new Electricity customers?

Updated 24th July 2024 Electric Kiwi has made the decision to stop accepting new electricity customers due to extremely elevated wholesale energy prices....

Industry Watch

Breaking Up with Your Broadband Provider Shouldn’t Be Hard to Do

At Electric Kiwi, we like keeping things simple and fair. But we’ve noticed a problem in the broadband industry that’s making things tricky...

Four cats dressed in different colored shirts, representing the big four New Zealand gentailers, engage in a game of poker, symbolizing the dominance of the energy market.
Industry Watch

Big Four Gentailers Profiting at the Expense of Kiwi Households

The electricity market in New Zealand has been making headlines lately, and it’s not for the right reasons. The big four ‘gentailers’ (those...

A smartphone with the Powerswitch New Zealand app open, showing a clear and user-friendly interface for comparing standard and new time-of-use plans for electricity.
Industry Watch

We are back on Powerswitch

So great news, we have resolved our differences regarding fees with Powerswitch and we are back on the site. We were able to...

Excited cartoon boy approves of Electric Kiwi's win as Canstar's Most Satisfied Customers in electricity.
Industry Watch

We’ve claimed the coveted crown of Canstar’s Most Satisfied Customers award for electricity!

We pride ourselves in delivering the best service to our customers – after all, our mantra is to ‘make it better’. With that,...

A cartoon man proudly displaying the 2023 Canstar Blue bundled utilities award, celebrating Electric Kiwi's win.
Industry Watch

Best for bundles ALREADY? EK picks up award for energy and broadband

We knew broadband was in desperate need of a shake-up, but even we didn’t expect to take home the award forbest-rated power and...

Boy happily flies a kite shaped like a broadband modem. Electric Kiwi fights for faster broadband switching.
Industry Watch

Broadband notice periods need to go

We always knew the broadband industry was full of tired, old practices and processes, but now we’ve joined the market with our own...

Teal coloured cat looking innocent. Electric Kiwi calls for reform in the wholesale energy market.
Industry Watch

Gentailers’ record profits confirm now is the time for industry reform

The profits of the large, incumbent electricity gentailers have ballooned since COVID-19. They’re making record profits at the expense of energy affordability and...

Boy marches in protest against unfair Powerswitch funding model. Electric Kiwi seeks reform
Industry Watch

Most Kiwis disagree with Consumer NZ’s approach to Powerswitch

The majority of Kiwis disagree with how Consumer NZ is running Powerswitch – and we think it’s time the supposed voice of consumers...